These Terms of Use ("Terms" or "Agreement") govern your access to and use of this website (the "Site"), which is owned and operated by Looks Like New mobile car detailing Toowoomba ("Looks Like New mobile car detailing Toowoomba," "the operator," "we," "us," or "our").
By visiting or using the Site, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Headings are provided for convenience only and do not affect the interpretation of these Terms.
1.1. The Site is operated for the purpose of providing information about, and enabling enquiries and/or purchases relating to, mobile car detailing and related services, as well as any associated physical goods, digital products, and services (collectively, "Products").
1.2. These Terms apply to the use of the Site, all purchases and bookings made through or in connection with the Site, and the relationship between visitors, customers, and Looks Like New mobile car detailing Toowoomba.
1.3. By using the Site, you agree to be bound by these Terms and to comply with all applicable laws and regulations.
1.4. Any purchases, bookings, or account access (if provided) are personal and non-transferable, unless we expressly agree otherwise in writing.
2.1. The Site provides information about our mobile car detailing services, contact forms, booking or enquiry options, and, where applicable, options for purchasing Products.
2.2. Information may be collected automatically or voluntarily when you interact with the Site. The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy available on the Site. By using the Site, you consent to our handling of your information in accordance with that policy.
3.1. If registration or account creation is required to access certain Products or services, you must provide accurate, current, and complete information and keep this information up to date.
3.2. Registration is optional unless it is specifically required for a particular Product or service.
4.1. Looks Like New mobile car detailing Toowoomba may update, modify, restrict, or discontinue the Site or any part of it at any time, with or without notice.
4.2. Certain services offered through the Site may depend on third-party providers (including hosting, payment processing, booking systems, and communication services). We are not responsible for the performance, reliability, or availability of any third-party service.
4.3. Access to digital products or online functionality may require internet connectivity and compatible devices. Access to physical goods depends on shipping or delivery conditions. These factors are outside our reasonable control.
4.4. We are not responsible for delays, interruptions, or failures caused by events beyond our control, including but not limited to network outages, technical failures, or force majeure events.
4.5. Technical issues may occur, and we are not responsible for any loss, damage, or inconvenience resulting from such issues, to the fullest extent permitted by law.
4.6. The Site and all Products are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, except where required by law.
4.7. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from or in connection with the use of the Site or Products.
5.1. All content on the Site, including text, graphics, images, logos, trademarks, audio, video, design elements, and other materials, is owned by or licensed to Looks Like New mobile car detailing Toowoomba and is protected by applicable intellectual property laws.
5.2. You may not copy, reproduce, distribute, publish, modify, display, transmit, or create derivative works based on any content from the Site without our prior written permission, except where permitted by mandatory law.
5.3. Any unauthorized use of the Site or its content may result in legal action and/or the immediate termination of your access to the Site.
6.1. The Site and any related materials may include general information about vehicle care, cleaning, detailing methods, or other similar topics.
6.2. Such information is provided for general informational purposes only and does not constitute professional advice tailored to your specific circumstances.
6.3. You are responsible for seeking appropriate professional guidance, including from qualified technicians or service providers, where necessary.
6.4. Looks Like New mobile car detailing Toowoomba is not responsible for decisions, actions, or outcomes resulting from your reliance on content found on the Site or in any Products or services.
7.1. To the fullest extent permitted by law, Looks Like New mobile car detailing Toowoomba is not liable for:
7.2. If liability is established in connection with a purchased Product or service and such limitation is not prohibited by law, our total aggregate liability shall not exceed the amount actually paid by you for that specific Product or service.
8.1. The Site may include external links, embedded content, analytics tools, marketing technologies, booking platforms, or payment processors provided by third parties.
8.2. We do not control and are not responsible for third-party content, performance, accessibility, privacy practices, data handling practices, or security.
8.3. Your use of third-party websites, tools, or services is at your own risk and is subject to the terms and privacy policies of those third parties. We encourage you to review such terms and privacy notices carefully.
9.1. Customers with accounts must maintain the confidentiality and security of their login credentials and are responsible for all activities that occur under their account.
9.2. You must notify us promptly if you become aware of any unauthorized access, use, or suspected security breach relating to your account.
9.3. We may suspend, restrict, or terminate account access if misuse, fraud, or violations of these Terms or our Privacy Policy are suspected.
10.1. We are not responsible for delays, interruptions, or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, strikes, lockouts, pandemics, network outages, or other emergencies.
(Applies to physical goods, digital products, and services, including mobile car detailing services)
11.1. Purchases and bookings made through or related to the Site may include physical goods, digital products, online content, subscriptions, and mobile car detailing or related services.
11.2. Prices displayed on the Site are in the applicable currency and include applicable taxes unless stated otherwise. Any additional fees or charges will be disclosed where reasonably possible.
11.3. Prices, products, services, and offerings may change without prior notice. Changes do not affect confirmed orders or bookings that we have already accepted, except where permitted or required by law.
11.4. Payment may be processed on the Site or via external payment systems. You must provide accurate and complete billing and contact information and ensure that you are authorized to use the selected payment method.
11.5. Delivery:
11.6. Risk of loss for physical goods transfers to you once the item is handed to the shipping or delivery provider, unless otherwise required by law.
11.7. If a Product or booked service becomes unavailable after purchase or booking, you will be notified as soon as reasonably practicable and will be offered a refund, rescheduling, or an alternative solution, as required by law.
12.1. Cancellations, returns, and refunds are handled in accordance with applicable consumer protection laws in the jurisdiction where Looks Like New mobile car detailing Toowoomba operates.
12.2. When no specific mandatory legal requirements apply, the following general terms apply:
Digital Products
Cancellation is generally allowed within 14 days of purchase if the product has not been accessed, downloaded, or used. Once accessed or downloaded, your right to cancel may be limited or lost, subject to applicable law.
Physical Goods
Cancellation is generally allowed within 14 days of receiving the item, provided it is unused, in its original condition, and, where applicable, in its original packaging.
Return shipping may be your responsibility unless otherwise required by law.
Defective, damaged, or incorrect goods will be replaced or refunded according to our obligations under applicable law.
Services (including mobile car detailing)
Cancellation is generally allowed within 14 days of booking unless the service has already begun or been completed at your request within that period, or unless different terms are specified at the time of booking.
We reserve the right to charge a reasonable cancellation fee if you cancel a service with insufficient notice or after we have incurred costs in preparing for the service, where permitted by law.
12.3. Refunds will be issued using the original payment method, unless this is not reasonably possible or otherwise required by law. Processing times for refunds may vary depending on your payment provider.
By using the Site and/or purchasing Products or services, you agree to:
Looks Like New mobile car detailing Toowoomba may suspend, restrict, or terminate access to the Site or cancel orders or bookings, in whole or in part, under the following circumstances:
Where appropriate and lawful, we will take reasonable steps to notify you of such actions.
These Terms are governed by the laws applicable in the jurisdiction where Looks Like New mobile car detailing Toowoomba is based, unless a different governing law is mandatorily required by consumer protection or other applicable law.
Any disputes arising out of or in connection with these Terms, the Site, or any Products or services shall be submitted to the exclusive or non-exclusive jurisdiction of the competent courts in that jurisdiction, as permitted by applicable law.
16.1. If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be applied to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
16.2. Looks Like New mobile car detailing Toowoomba may assign or transfer its rights and obligations under these Terms to third parties without restriction, provided that such assignment does not reduce your statutory rights.
16.3. These Terms, together with our Privacy Policy and any additional terms or notices provided at the time of purchase or booking, constitute the entire agreement governing your use of the Site and, where applicable, your purchases or bookings.
16.4. For any questions, concerns, or requests relating to these Terms or to privacy matters, you may contact us using the contact details provided on the Site’s contact page.